Our business is all about honesty and promising the customer a great product. I can promise that if your order is not right I will make it right. All of our products ship from the USA, usually the same day. If shipping is going to take more than 24 hours or an item is on Back-order I will notify you immediately. If the Listing Says “OEM” then you are getting a Genuine OEM part. We also carry re-manufactured items. If you have any questions, please contact our customer service or fill out our online contact form.