PLEASE NOTE: If an item is purchased on EXCHANGE basis. We will enclose a free RMA return shipping label. Failure to return the core(part being replaced) within 21 days, will result in a $75 core charge.
Warranty against defects
If an item is defective you will have the option to replace the item or return the item for a refund at no cost. All Fusers, Maintenance Kits, Image kits come with a 12 month warranty unless otherwise stated. If a core is not returned as per policy, the 12 month warranty will be annulled and voided. Parts have a 30 day warranty.
Ink & Toner have a 24 month warranty against any defects.
If you have any questions, please contact our customer service or fill out our online contact form. If you prefer, you may email us at firstname.lastname@example.org